Wednesday, October 24, 2012
Hermes wins three-year home delivery deal with John Lewis
The three-year contract to see Leeds-based supply and handling of Hermes returns for shipments up to 15 kg over the entire range online retailers.
Hermes is its fully tracked delivery service 48 hours for orders of fashion, toys, home electrical products and gifts.
The company collects John Lewis design centers, is using a combination of trailers and vehicles scan for collections, six days a week.
Items will then travel on a national distribution center Hermes Nuneaton, Warwickshire, transport for sorting before the regional warehouses of the company and its network of 7,500 courier to households throughout the UK.
Hermes says he will be back for its web portal myhermes.co.uk offers free returns for customers John Lewis, able to manage his mail delivery on certain days directly organize their homes.Hermes Kelly 32CM Handbags
Growth
Online shopping website johnlewis.com good double-digit growth for the moment. Including "click and collect", where customers pick up items ordered online in the local stores, the website for approximately 24% of sales accounted for 1.6 billion GBP John Lewis in the first half of this year and achieved a 40% increase compared to the same period last year.
John Lewis used Nightfreight DX Group company Home delivery of two men deliver2home through his service, but the company was one of the big retailers have stopped Yodel parcel delivery in the past 12 months and worried her contract at the end of 2011.
Justin Cox, CEO of the British transport company John Lewis Partnership, said that his company had a thorough review in the bustling market are carried out before the award of the new contract Hermes, and the performance was an important factor in choosing the contractor.
"We are committed to the e-mail template Hermes offers the best solution in terms of service and the value of this element of our proposal delivery," says Cox.
"The solution myHermes also an important part of our back forward, improving this aspect of our online shopping experience for our customers."
Hermes, the part of the European Hermes Logistics, the German mail order company Otto Group is owned by said his service has been developed to meet the "special needs" private clients such as John Lewis.
Carole Woodhead, the Hermes UK CEO, said, "Our door-quality services using the latest technology and product innovation is supported to provide consumers with a convenient service and anger, which allows achieving high satisfaction, and ultimately creating brand value."
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